At Subconscious Guidance, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book services, or engage with us online.
What Information We Collect
We collect personal information such as your name, email address, phone number, and any other information you provide to us when you use our website, register for a service, or make a booking. This information is necessary for us to provide you with our services and communicate with you.
How We Use Your Information
Your personal information is used to:
Process bookings and payments.
Communicate with you regarding your sessions and services.
Improve our website and services.
Send relevant updates and promotional content (if you've opted in).
Respond to inquiries and customer service needs.
Data Retention
We will retain your personal information for as long as necessary to provide our services or as required by law. If you would like to have your data removed, please contact us using the details provided below.
Third-Party Providers
We may share your personal information with trusted third-party service providers who assist in operating our business, such as payment processors or email marketing tools. These third parties are required to keep your information confidential and use it solely for the purposes for which it was provided.
Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorized access. All information provided to our site is transmitted using SSL (Secure Socket Layer) encryption, which secures the data before it is sent.
However, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its security.
Cookies
Our site may use cookies to enhance your browsing experience. Cookies are small files stored on your device to help us improve functionality and personalize your experience. You can disable cookies through your browser settings, but this may affect the functionality of some parts of the website.
Internet Protocol (IP) Address
We collect IP addresses from visitors to our site to help diagnose server issues, administer our site, track user movement, and analyze trends. IP addresses are not linked to personally identifiable information.
Privacy Rights under Australian Law
Subconscious Guidance abides by the Australian Privacy Principles as outlined in the Privacy Act 1988 (Cth), which governs the collection, use, and disclosure of personal information.
Children’s Privacy
Subconscious Guidance does not knowingly collect information from individuals under the age of 18. If you believe we have inadvertently collected such information, please contact us immediately.
Opt-Out
If you have registered to receive communications from us and later change your mind, you may contact us to have your name and contact information removed from our distribution lists. You can unsubscribe from emails by using the unsubscribe link at the bottom of our communications.
Your Consent
By using our website, you consent to our Privacy Policy and the collection and use of your personal information as outlined.
Disclaimer
Please note that the services offered by Subconscious Guidance, including Rapid Transformational Therapy (RTT), are not intended to replace professional medical or psychological advice, diagnosis, or treatment. If you are experiencing a medical or psychological condition, we strongly recommend you consult with a licensed healthcare professional. Sidra Rose and Subconscious Guidance are not liable for any actions you take based on the information provided in sessions or materials.
Contacting Us
If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us at:
Sidra Rose
Subconscious Guidance
sidrarose@subconsciousguidance.com.au
Complaints
If you have concerns about how your personal information is handled, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). You can contact the OAIC at www.oaic.gov.au.
Changes to This Privacy Policy
We reserve the right to make changes to this Privacy Policy. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting.